FAQs
Free Shipping
Enjoy free shipping nationwide
Order Online
No security deposit No hidden fees
5 days rental
Prices include 5-days rental period
Free Return
Pre-paid return shipping included!
HOW IT WORKS
Use the same shipping box to return the items. A prepaid return label is provided. We can also schedule FedEx to pickup the items for return at your location! Just call 1-800-GO-FEDEX to request a pickup.
1. Order online or by phone
2. Rentals are delivered 2 days before event
3. Return rentals to FedEx 2 days after event
Can't find What you're looking for?
How does the rental process work?
At Rent My Wedding, we make renting event items easy, convenient, and stress-free. Here’s how it works:
Easy Ordering Process
Simply place your order online for the items you need for your event.
Free Shipping Nationwide
- We offer free shipping both ways, ensuring that your rental items are delivered to your location before your event. We ship nationwide, so no matter where you are, you’ll receive your items on time.
5-Day Rental Period
- Rentals are for a 5-day period, giving you plenty of time to receive, use, and return the items after your event.
Schedule in Advance
You can schedule your rentals well ahead of time, so everything arrives with plenty of time for setup and stress-free preparation.
Simple Returns
After your event, simply use the prepaid return shipping label we provide to send everything back to us. No hassle, no extra fees!
We make it simple so you can focus on enjoying your event. From ordering to setup and return, Rent My Wedding ensures everything is easy and convenient, all with free shipping both ways.
What types of event rentals do you offer?
We offer a variety of rentals including lighting, backdrops, canopies, projectors, linens, and more to help transform your event.
Do you offer international shipping for rentals?
Currently, we only ship to locations within the United States.
How do I cancel or refund an order?
For information on cancellations and refunds please visit our Refund Policy Page.
Is there a minimum rental order requirement?
There is no minimum rental order. You can rent just one item or multiple items based on your event needs.
What is included with my rental package?
Each rental includes the item(s) you ordered, complete setup instructions, and free return shipping labels.
How long is the rental period?
Our standard rental period is 5 days, but you can adjust the rental period if needed. Additional days may be available upon request.
How do I return my rental items?
After your event, simply repack the items in the same box they came in, attach the return label, and ship them back via the carrier specified.
Do I need to worry about a security deposit?
No, Rent My Wedding does not require a security deposit for any of our rental items.
Can I cancel or change my order?
Yes, you can cancel or modify your order within a specific timeframe. Please refer to our Cancellation Policy for more details on timelines and any applicable fees.
How do I choose the right number of rental items for my event?
We provide calculators and expert recommendations based on event type and guest count to help you select the appropriate quantity of items.
Can I rent items for multiple events?
Yes, you can rent items for multiple events. Just be sure to schedule the rentals with enough time in between events for shipping and returns.
Do you offer a setup service for rentals?
Currently, we do not offer professional setup services. However, we provide clear setup instructions to help you set up your rentals with ease.
How is delivery handled?
We ship your rental items to your event location with free shipping both ways. You’ll receive tracking details to monitor your delivery in an email once your order has shipped.
What if my rental item is damaged or not working?
If an item is damaged or not functioning as expected, please contact our customer support team immediately, and we will assist you in resolving the issue. Call us at 1-800-465-8020 .
How can I track my order?
Once your order ships, you’ll receive tracking information via email. You can track your order directly through the carrier’s website.
Can I rent a projector for my event?
Yes, we offer projectors for rent, including various options such as moving projectors, gobo projectors, and more. Visit our projector section to learn more.
Do you provide customer support if I have issues with setup?
Yes, we offer 24/7 customer support to assist with any setup issues or questions during your rental period. Call us at 1-800-465-8020 .
What should I do if my event plans change?
If your event plans change, please notify us as soon as possible. We’ll do our best to accommodate changes, including adjusting delivery dates or rental periods when feasible. Call us at 1-800-465-8020 .
What guarantees do you offer for your rental items?
At Rent My Wedding, we offer several guarantees to ensure your peace of mind:
All items are inspected before shipping and are guaranteed to arrive in perfect condition.
Your rental package will arrive at least two days before your event.
We provide 24/7 phone support for any questions or setup assistance.
In the unlikely event of a lost package, we will overnight a replacement at no additional cost.
Our hassle-free cancellation policy offers a 100% refund if canceled before shipment.
What happens if I can't return my rental items on time?
If you can’t return your items on time, simply contact us at Call us at 1-800-465-8020 ! We’re happy to extend your rental period, usually without any additional charges, as long as you reach out to us. If the delay is extended, we may charge a late fee, but we aim to accommodate our customers as much as possible.
FREE SHIPPING NATIONWIDE BOTH WAYS
Free Shipping Provided Nationwide
OUR RENTAL RESERVATION PROCESS
- Reserve your rental item(s) by browsing through our rental product pages. Click the pink "rent" button below any item to begin the checkout process. You will be prompted to enter your event date, shipping address, quantity of rental items, and payment information.
- A 25% deposit is charged when you place your order. The remaining 75% balance will be automatically charged 30 days prior to your event. If placing your order less than 30 days before the event, the full amount will be charged.
- All prices include FREE shipping both ways within the continental U.S. A pre-paid return shipping label is provided with every order.
- Rent My Wedding will automatically schedule shipment of your rental items to arrive at least two days prior to your event. Rentals must be returned to any FedEx location within two days after the event. If you need a longer rental period, just contact us before placing your order and we are happy to accommodate.
- You will receive an order confirmation via email confirming your delivery and return dates. You will also receive a shipping confirmation email with the tracking number for your rental package once your order has shipped.
PAYMENTS
-Free Shipping Included-
Standard Payment System
If ordering less than 30 days ahead, the full amount will be charged at checkout. If ordering more than 30 days ahead, you can pay 25% at checkout, and the 75% balance will be automatically charged 30 days prior to event. We also offer payment plans! See below.
Custom Payment Plans
We're happy to setup custom payment plans! Click HERE to request a payment plan. For example, you can pay a certain amount each week or each month so that you don't have to pay everything all at once. We can automatically charge your credit card, or you can call us when you'd like to make payments. All rentals must be paid in full prior to shipping. For qualified schools and non-profits, we accept purchase orders. Click HERE to learn more about purchase order payments.
PAYMENTS
Standard Payment System
If ordering less than 30 days ahead, the full amount will be charged at checkout. If ordering more than 30 days ahead, you can pay 25% at checkout, and the 75% balance will be automatically charged 30 days prior to event. We also offer payment plans! See below.
Custom Payment Plans
We're happy to setup custom payment plans! Click HERE to request a payment plan. For example, you can pay a certain amount each week or each month so that you don't have to pay everything all at once. We can automatically charge your credit card, or you can call us when you'd like to make payments. All rentals must be paid in full prior to shipping. For qualified schools and non-profits, we accept purchase orders. Click HERE to learn more about purchase order payments.
WHY CHOOSE RENT MY WEDDING?
Started By A Bride, For Brides
Rent My Wedding was started by a bride planning her own wedding, so we know how important it is that there are no problems or surprises on your big day. We take great care in inspecting every single rental item before it is shipped out. Additionally, we have designed the rental process to be easy and flawless. Our passion is helping brides on budgets, and we think that makes all the difference for our customers!
Perfect Track Record
We have worked with thousands of couples, along with Fortune 500 companies, event planners, DJs, schools, and non-profit organizations. Our track record of success is evidenced by our 3,064+ reviews with a 5-star average on WeddingWire.com. We truly are committed to making every rental experience flawless.
No Hidden Costs
Our prices are all-inclusive, so there is no need to worry about hidden costs. All prices include everything you need - - free shipping both ways, power cords, and custom design work (for gobo).
Easy, Stress-Free Process
Once you place your order online, we take care of the rest. You'll receive an email confirming your order, an email when your balance payment is charged, and an email confirming shipment along with the FedEx tracking number. Setup is quick & easy!
24/7 Customer Service
You will receive a contact phone number to reach a team member any time of day or night with any questions during your wedding or event weekend.
Family-Owned Company
Rent My Wedding is owned and operated by a husband-wife team.
Award Winning
We received the 2013 and 2014 Bride's Choice Awards from WeddingWire, placing us in the top 5% of wedding professionals nationwide
Secure Website
Your information is safe on our site. See website security above.
